What should I do before the electrician arrives?
A few safe steps can limit damage while you wait. Do not touch anything that is sparking, wet or hot.
- If it is safe to reach the panel, turn off the breaker for the affected circuit. Use one hand and stand on a dry surface.
- If you cannot tell which circuit is the problem, or the panel itself looks damaged, leave it alone and keep everyone away from it.
- Unplug sensitive electronics only if the cord and outlet are dry and cool.
- Keep a flashlight handy, and keep the freezer door closed during an outage.
- Take photos of any visible damage. They help with an insurance claim.
Do not reset a breaker over and over. A breaker that keeps tripping is doing its job, and forcing it back on can start a fire. If a downed power line is involved, stay well back and call the utility and 911. Do not try to handle utility equipment yourself.

